Insights that fuel meaningful action
When you need a comprehensive approach to sustainable growth, leverage our expertise to power your next move.
Smarter data-based decisions with your Hive
Our trusted Hive of consultants have comprehensive knowledge across multiple industries. We develop a strategic roadmap to help you achieve your business goals by leveraging data and activating solutions to imple- ment change. We do this to help you enhance the customer experience and fuel success.
Who we are
From market research for product development to connected data that links customer information back to operational and financial data, we’re ready to help you accelerate growth.
Turn knowledge into action.
Customer Loyalty
Know your customers like never before — anticipate their needs and build loyalty with a deeper understanding of customer expectations. Your data become the foundation of your go-to-market strategy and customer retention efforts. We’ll help you gain customer share and tackle retention challenges with proven data-driven solutions.
Customer experience strategy
Voice of customer insights
Experience design
Journey mapping
Market research insights for impact
Design thinking
CX measurement and analytics
Customer-Centric Transformation
Drive meaningful transformation with a strategic approach that puts the customer experience first. Starting with data, we translate the numbers and create a framework that equip your internal teams with the skills and mindset needed to achieve long-term success. When it’s time to pivot and make meaningful adjustments, we’re here to guide you.
Change management
Customer experience strategy
Service design
Business case development
KPI measurement and analytics
Leadership coaching and training
Custom Insights and Strategy
Expand your market by fostering empathy and understanding of your customers’ needs. A well-designed growth strategy delivers tools and insights best suited to help you reach more customers. Our Hive of top-tier consultants will lead you in successful product development and launch strategies with effective pricing and cross-selling strategies. This level of expertise allows you to reach new audiences, and improve communication and conversion rates faster.
Digital experience development
Concept, product development and placement
Market segmentation
Brand positioning
Strategic marketing
CX measurement and analytics
Technical Services
Unlock the full potential of your data and technology. Our tech experts help you seamlessly integrate your systems for improved efficiency and security. We provide innovative software solutions designed for your business. These solutions enhance scalability and optimize the customer experience across all touchpoints.
Middleware development
Data integration
Data visualization
Custom web applications
Data management
Legacy system integration
What to expect
We support your growth — both top line and bottom line.
Each Hive is meticulously vetted and consists of knowledgeable profession- als, forming a cross-functional team of experts. They are your innovation hub, ready to foster strategic problem-solving and drive meaningful change.
Panel Access and Development
We can recruit, develop, and manage customer panels on your behalf. Our end-to-end panel management ensures reliable data collection and deeper customer connections so you can drive strategic decision making.
Want exclusive access to real-customer insight in the dental industry? Our community has over 75,000 hygienists ready to answer your research questions. The Hygienist Collective provides real-world input from professionals with first-hand experience in every major dental category.
Avoid guessing and expand your offering through product evaluations, quantitative research and focus groups.
VP of Marketing | Dental Manufacturer
“Hive Collaborative is our trusted partner for market research and insights. Their knowledge in the dental industry and strategic approach have been instrumental in shaping our business decisions. They helped us with pricing and positioning, voice-of-customer and volume predictions. The data they provide are essential when making strategic decisions and gives us confidence when developing new products and considering acquisitions.”