Brian Lannan
Customer Experience and Insights Expert
Brian leverages 15 years of Strategy, Insights, and CX leadership roles at Target and spent two years leading the retail industry vertical for a CX technology and services firm. He helps brands deeply understand consumers and translate that insight into differentiated experiences and loyal customers. Clients value Brian’s ability to build new capabilities, drive change with C-suite, and translate data into clear and actionable insight.
Industry Expertise
Retail • Foodservice • SaaS